Privacy Policy

At Celestial Privé, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost discretion, security, and care. This policy outlines how we collect, use, and protect your data when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following personal data:

• Name, email address, phone number, and contact preferences
   
• Details you provide when submitting an enquiry or membership request
   
• Information provided during client onboarding or service arrangements
   
• Website usage data collected via cookies and analytics tools
   

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and requests
   
• Process membership applications
   
• Curate and deliver personalised luxury services
   
• Improve website experience and client communications
   
• Fulfil legal, regulatory, and contractual obligations
   

3. Sharing Your Information

Your information is treated as strictly confidential. We do not sell or rent your data.
We may share your data with:

• Trusted service partners (e.g., travel providers, concierge vendors) solely to deliver your requested services
   
• Legal or regulatory authorities, where required by law
   

All partners are bound by confidentiality and data protection agreements.

4. Data Security

We take data protection seriously and have implemented appropriate security measures to protect your information against loss, misuse, or unauthorised access.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you
   
• Request corrections or updates to your information
   
• Withdraw your consent at any time
   
• Request that we delete your data
   

To exercise any of these rights, please contact us at: concierge@celestialprive.com

6. Cookies

Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings.

7. Contact Us

If you have any questions or concerns regarding this policy or your data, please contact:

Celestial Privé Ltd
Email: concierge@celestialprive.com